Privacy Policy

Welcome to Kunming.io!
Kunming.io is a platform where fans can support and engage with creators. This  updated Privacy Policy applies to  creators, and all users of our platform, and is part of our Terms of Use.
Kunming.io is a website platform. By using our platform, you agree that your personal information that you provide directly to us, or that we collect through your use of the platform, may be transferred to and stored in the United States and handled as described in this Policy.

Information You Provide Through Your Account
This is information that you provide to us through text fields, such as your name, payment information and benefits. The information we collect differs depending on if you make an account, become a fan, or become a creator.
  • First Name and Last Name
  • Email Address
  • Username
  • Password
  • State and Country of Residence
You may also sign up using a Facebook, Google or Twitter account. We will ask permission to access basic information from your Facebook, Google or Twitter account, such as your name, email, and profile picture. You can choose to stop sharing that information with us at any time by going to Facebook, Google or Twitter to remove Kunming.io’s access to that account and your ability to log in.
You also have the option to add more information to your public profile, such as a location, social media links, and an about section, which we store along with any comments or messages you submit on Kunming.io.

Fans
A fan is someone who joins Kunming.io’s membership platform to support a creator’s membership content. As a fan you must provide your payment information to our payment processors. You can see the privacy policy for these payment processors on the PayPal and Stripe sites. At this time, Kunming.io does not receive your full card number. Payment processors provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your card number. If you are required to provide your name and email address to the payment processor, then they also provide us with that information.
We collect and process information about the creators you support, the level at which you support them, what benefits you receive and how often you support them. As a fan, if you select a benefit tier with a physical benefit, then you will provide your shipping information, including phone number, so the creator or Kunming.io can ship you the benefit, or provide updates related to the shipment.

Creators
A creator is someone who creates and provides content for their fans through Kunming.io’s membership platform. To become a creator, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts you have to create an account with one of our payment partners: PayPal or Stripe. We may also require your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location you may have to fill out a form with some combination of your:
  • First Name and Last Name
  • Address
  • Social Security Number or Employer Identification Number
  • Country of Citizenship
  • Foreign Tax Identification Number
  • Date of Birth
  • Your Nonprofit Registration Number,  if you are a nonprofit business
  • Bank Account Information for Payouts
  • Phone Number
Additional Information We Collect

Automatically Collected Information
We collect information automatically as you navigate the site or through our third party analytics providers. We may store usage information such as the type of device you use to access Kunming.io, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your self-disclosed country, your IP address, and from your payment card.

Posts and Messaging
When you participate in a feed, we collect the comments you make as well as record how many times users visit, the activity on the site, where users have replied, with whom they’ve communicated, private messages, IP address, and from which location the user was last logged in.  

User Surveys
From time to time, we may solicit your participation in user surveys. We may ask you demographic information, including information related to your gender, ethnicity, race, age, sexual orientation, earnings, and accessibility to better understand and serve our user base which you may elect to share or not. We collect such information to ensure we provide fair and equal access to our services, and to showcase creators to fans for greater discoverability. To the extent that you participate, we will store your survey responses.

Event Information
At in-person and online events, we may request information from you. This is done to better tailor the event experience to those in attendance. This information may include your name, email address, payment details, mobile phone number and QR code, demographic information, social media and other online accounts you maintain, details around the types of works you create, and survey or feedback responses.

Blogs
We may collect and store your email address, your comments, and your profile information from our blog sites to better understand your interests and improve our services to you.

Information Collected by Third Parties

Cookies
We use Cookies on our website that collect information to allow us and third parties to understand your use of Kunming.io. Please see our cookie policy for more information on our use of cookies on Kunming.io.

Social Media Features and Widgets
We use social media features, including the Facebook Like button and widgets, such as the Share button or similar interactive mini-programs that run on Kunming.io. If you provide your social media information to us, we may use it to interact with you on these social networks. These features may collect your IP address and other personal data including which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on Kunming.io. Your interactions with these Features are governed by the privacy policy of the company providing it. For more information on the technologies used by these social networks, please refer to their specific privacy notices. We have provided links to the most used social networks below for easy reference: How We Use Your Information

We process your information to:
  • verify your identity to comply with US federal, state, and international laws
  • allow you to sign in to your account
  • allow you to support a creator’s membership program on Kunming.io
  • process membership payments and payouts
  • send merchandise to your shipping address
  • send you emails relevant to your usage, as controlled by your email preferences
  • reply to your questions
  • provide to you existing and enhanced services related to your Kunming.io account
  • promote your Kunming.io account for greater discoverability
  • spotlight and celebrate creators
  • market Kunming.io products and services to you or to audiences similar to you based on your networks  and common factors that others have with you, unless you opt out, as controlled by your email preferences
  • understand how you use the service, and create better tools for creators to serve fans
  • conduct research and development to improve Kunming.io and develop future products
  • prevent fraud and abuse on Kunming.io
  • provide you with reasonable accommodation, if you notify us of a disability
Information We Share with Creators

By becoming a fan of a creator, you agree to have the following information shared with that creator:
  • your name and email address, and other profile information you’ve provided
  • any messages you send creators through Kunming.io
  • your physical address, city, state, and country
  • your phone number, when you have signed up to support a creator who engages with you via text messages, when you are receiving a benefit that requires shipping, or when you have signed up for event notifications via text
  • all information about your pledge, including amount and start date, but not your full payment card information
  • some aggregated and anonymized data about how you use Kunming.io that cannot be linked back to you or to any individual user

Information We Share with Third Parties

We never sell your information to third parties. We will only share data with third parties, other than with creators, under the following circumstances:
  • with your consent, to creators’ service providers, to deliver benefits, such as to ship packages to you. You should read these service providers’ privacy policies to see how they use and share your data.
  • with our service providers, who are companies that are contractually engaged with us to provide us with services, such as order fulfillment, email management, analyzing data trends, credit card processing, multi currency settlement solutions,  increasing our brand awareness and user engagement with marketing initiatives, and fraud detection and prevention. These companies may have access to your data to perform their services, and are obligated by contract to safeguard any of your data they receive from us to the same extent that Kunming.io protects it.
  • to protect the security or integrity of Kunming.io, and to protect the rights, property, or safety of Kunming.io, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g., subpoenas or warrants served on Kunming.io). If we are going to release your data, we will do our best to provide you promptly with notice by email, unless we are prohibited by law from doing so.
  • in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.
  • with third party apps used by creators to help run their membership programs. 
Information Kunming.io Collects from Third Party Apps

When you create a Kunming.io account, you can elect to connect your social account(s) (e.g. Twitter, Facebook, Google) with Kunming.io, and we will collect and store some social information from those platforms, such as:
  • follower or subscriber counts
  • post or upload counts
  • view, like, and comment counts
This social information allows us to provide you a better Kunming.io experience, and also helps guide future development of Kunming.io. We use this data to:
  • help creators and fans find each other on Kunming.io
  • assess how to make creators more successful on Kunming.io
  • analyze and describe our business
Information We Share with the Public

The following information is publicly accessible:
  • your profile, and your social media links and location if you add that information
  • by default the creators you support are publicly displayed. If you flag your account as private, we will not display the creators you support
  • any posts, likes, or comments you make
  • your aggregated or anonymized usage data in blog posts, press releases, or in other ways to share information about Kunming.io’s usage. Aggregated or anonymized data cannot be linked back to any individual Kunming.io user
  • monthly pledge value and goals that creators choose to make public
  • number of fans
Your Preferences and Rights over Data

Choosing Your Account Settings
The Settings link is located by clicking on Edit my page at the top right hand of your screen, after your log into your Kunming.io account. Settings lets you see your account preferences. You can see and adjust your settings by viewing your preferences and, if you wish, by changing your selections.
Marketing Activities
By agreeing to our terms of use, you expressly agree that Kunming.io may:
  • provide you with information about your service, service enhancements, or new Kunming.io products, while you are on our web site or using our apps.
  • send you messages regarding your existing service, or enhancements related to your existing service, when you are off our platform, via email, or via text, if you have signed up for a service or event notification that uses text messages.
  • send you messages related to services we provide which are separate from your existing service via email, from which you may opt out.
  • market Kunming.io to you and audiences similar to you based on your networks and common factors  that others have with you, unless you opt out.
  • send you marketing emails or texts if you don’t have a Kunming.io account but have consented to receiving such messages, from which you may opt out.
  • ask for demographic information to spotlight and celebrate creators.
  • promote your account for greater discoverability.
  • ship physical items to you via mail as part of a promotional activity.
Opting out of Marketing
You may object to the use of your data for marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. You may also object to the use of your data for marketing upon creation of your account or anytime thereafter.
Opting out will stop marketing emails. Please allow up to 30 days for your opt-out request to be processed.  If you have an account with Kunming.io, you will continue to receive service-related emails, and texts, if you have opted into receiving texts. You will also continue to receive service-related shipments of benefits to the designated delivery address.
We will never sell your information to third parties for marketing purposes without your prior consent.
Accessing, Updating or Exporting the Information in Your Account
You can access and update certain information associated with your account on the settings pages. 

Deleting Your Account
You may self-initiate a deletion of your account directly through your account settings, Please be aware that this is a final act and cannot be reversed. If you would like to transport your data, please be sure to download your data first, before you delete your account.

Turning off Email Notifications
You can change your email notifications in your email settings. While this allows you to stop many notification emails, we will still send some critical service emails.

Verification of Requests
Users maintain password protected accounts with Kunming.io. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging into your Kunming.io account.
If we are unable to verify your request, then for your protection, we reserve the right to deny the request.

Security
The security of your personal information is important to us and we follow industry standards to protect it. You can learn more on our Security Policy page.

Children
Kunming.io is not directed at children under the age of 13, and children may not create an account or otherwise use Kunming.io.

Changes
We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email in advance of the changes coming into effect. Continuing to use Kunming.io after a change to this policy means you accept the new policy. If you have any questions, please email info@kunming.io.
Effective immediately for existing users and users joining Kunming.io on or after July 1, 2021.