Terms of use

Terms of use
Kunming.io is a membership platform that enables creators to be paid by their fans. One of our core behaviors is to put creators first, and these terms attempt to do that. 

Welcome to Kunming.io!
To summarize: by using Kunming.io you agree to these terms.
These are Kunming.io’s terms of use, and they apply to all users of the Kunming.io platform. “We,” “our” or “us” refers to Kunming.io. and our subsidiaries. “Kunming.io” refers to this platform and the services offered by us. By using Kunming.io you agree to these terms and to the other policies we post. Please read them carefully and let us know if you have any questions. For information about our data practices, please see our Privacy Policy, including our Cookie Policy. We can collect and use your information in accordance with those policies.

Your Kunming.io account
To summarize: You must be at least 13 years old to register for an account. You are responsible for your account.
When you create an account you must provide us with accurate information, in good faith, and you agree to keep your information updated if it changes. To create an account you must be at least 13 years old. To join a creator’s membership as a user, or provide a membership as a creator, you must be at least 18 years old or have your parent’s permission. You are responsible for anything that occurs when anyone is signed in to your account, as well as the security of the account. Please contact us immediately if you believe your account is compromised. You can learn more about security on our Security Policy page.

Abusive conduct
To summarize: Be responsible and don’t violate our policies.
You are responsible for all activity on your account. If you violate our policies we may terminate your account. Don’t do anything illegal, abusive towards others, or that abuses our site in a technical way. If you are a creator raising funds on Kunming.io, we may be held accountable for what you do with those funds. As a result, we also look at what you do with your membership off our platform. You can find more detailed information in the Community Guidelines and Security Policy. These policies cover most issues, but if you find a new and creative way to hurt Subscribers or our community we may take action to prevent it.

All about being a creator
To summarize: A creator is someone who creates a membership page on Kunming.io to engage with follower who have purchased memberships from Kunming.io to support the creator’s creations. There are a lot of details below involving payments, fees, taxes and restrictions that you should read in full if you are a creator.

To become a creator, simply launch your page to start your membership. When you join Kunming.io, you become part of the Kunming.io community. You can use creator tools that Kunming.io provides, showcase your creations, provide merchandise to Kunming.io through Kunming.io’s Merch service, and receive recurring revenue from your page. Memberships are for your most passionate fans. On Kunming.io, you can provide your fans something exciting that gives them unique benefits they want, like additional access, merchandise, exclusivity, and engaging experiences. In turn, you will receive loyal support from your fans, and recurring revenue from memberships that fans have purchased from Kunming.io.

As a creator you make your membership available on Kunming.io, and we provide membership to your fans on a subscription basis. We also handle payments issues such as fraud, chargebacks and resolution of payments disputes. We try to provide timely access to your funds, but you may occasionally experience delays in accessing your funds. We may also block or hold payments for violations of our policies or for compliance reasons, including collecting tax reporting information. When payments are delayed or blocked we try to communicate the reason to you promptly. If you have questions about a payments block, please reach out to us. In order to protect creators, we may block fans’ payments if we believe them to be fraudulent. Sometimes activities like refunds can put your account balance into the negative. If your balance becomes negative then we reserve the right to recover those funds from future payments.

As a creator there are two fees associated with your membership on Kunming.io. The first is the platform fee, 5%. The second is the payment processing fee, which is dependent on the currency selected by the creator.
  • The payment processing fee in US Dollars is 2.9% plus $0.30 per successful pledge for pledges over $3, and 5% fee plus $0.10 per successful pledge for pledges of $3 or less.PayPal payments from non-US users have an additional 1% fee. Founding creators have a legacy platform fee and the legacy payment processing rate. The legacy payment processing rate varies depending on a number of factors, including the membership subscription amount, card type and number of other memberships joined by a user.
  • The payment processing fee in Euro is 3.4% plus €0.35 per successful pledge for pledges over €3, and 5% fee plus €0.15 per successful pledge for pledges of €3 or less.
  • The payment processing fee in British Pounds is 3.4% plus £0.35 per successful pledge for pledges over £3, and 5% fee plus £0.15 per successful pledge for pledges of £3 or less.
  • The payment processing fee in Canadian Dollars is 3.2% plus CA$0.35 per successful pledge for pledges over CA$3, and 5% fee plus CA$0.10 per successful pledge for pledges of CA$3 or less.
  • The payment processing fee in Australian Dollars is 3.0% plus AU$0.30 per successful pledge for pledges over AU$3, and 5% fee plus AU$0.10 per successful pledge for pledges of AU$3 or less.
You can see how much processing fees are for any membership subscription on your creator dashboard. Depending on your fans’ locations, some banks may charge your fans a foreign transaction fee for their membership subscription. Kunming.io does not control this charge, but it is typically around 3.0% .

We don’t allow creations and benefits that violate our policies. You can learn more by visiting our Community Guidelines and Benefit Guidelines. A summary of those rules is that we don’t allow:
  • Illegal creations or benefits.
  • Creations or benefits that are abusive towards other people.
  • Creations or benefits that use others’ intellectual property, unless you have written permission to use it, or your use is protected by fair use.
  • Creations or benefits with real people engaging in sexual acts.
  • Benefits that involve raffles or prizes based on chance.
If your fans include people under the age of 18, then please remind them that they need permission to join your membership, and those under the age of 13 cannot use Kunming.io. We are not required to allow any particular person or group of persons to be your fans. As a creator you are also responsible for keeping fans data safe. You can see what is required in our Data Processing Agreement. An account is tied to your creative output and cannot be sold or transferred for use by another creator.

All about being a fan
To summarize: A fan is someone who purchases memberships from Kunming.io to support their favorite creators’ creations. Through a paid membership on Kunming.io, fans directly interact with creators they support, using tools supplied by Kunming.io, and through our platform have the opportunity to engage with a greater community of fans and creators.
As a fan, you’re joining Kunming.io to be part of an exciting movement to support a creator’s membership while you get special benefits, like access to your creator, merchandise (when offered), exclusivity, and engaging experiences with the creator and fan community. In exchange, you pay Kunming.io for membership programs, on a subscription basis, to access and support creators you like. To become a fan, simply create an account, add your preferred payment method, and join a membership program on Kunming.io to start supporting your creator! There are three types of membership subscriptions. One is a monthly subscription where you pay per month. The second is a per creation purchase where you pay based on the number of creations a creator posts on creator's homepage Feeds. The third is when a creator post a free creation and you can pay with a tip or not that by your own will. The timing and amount of each membership subscription depends on the type of membership agreement you enter into, and the creator you support. You can see the details as you join, as well as in the receipt sent to you after each successful payment. You can view all your active membership subscriptions and billing history on your Subscriptions page. You may cancel your membership payments at any time. For monthly or per creation payments, canceling your support may result in your loss of access to a creator’s fans-only posts and benefits. These include when you cancel your membership subscription, your payment method fails, the creator blocks you, or the creator deletes their account. We are not required to allow you to be a fan of any particular creator. Creators’ memberships vary and we have limited control over the quality and specific offerings. We attempt to screen for fraudulent creator pages, but cannot guarantee the identity of creators or the validity of any claims they make. We appreciate your help reporting suspicious creator pages so we can keep Kunming safe. If you are located in the jurisdiction in which Kunming.io is required to charge and collect tax (e.g. VAT or, sales tax), then this tax is added to the total charge. Except in limited circumstances, this tax is shown when you set up the initial membership subscription. Kunming.io remits all tax collected to the applicable taxing authority. As tax is largely dependant on your location, you are responsible for keeping your address complete and up to date. Depending on your location, some banks may charge you a foreign transaction fee for your membership subscription. Kunming.io does not control this charge, but it is typically around 3% . Please contact your bank for more information. Refunds. Our policy is No Refunds, though we will allow for some exceptions where refunds are granted in our sole discretion.

Your creations
To summarize: You keep complete ownership of all creations, but you give us permission to use them on Kunming.io. Make sure you have permission to use creations that you offer on Kunming.io.
You keep full ownership of all creations that you offer on Kunming.io, but we need licenses from you to operate Kunming.io effectively. By posting creations on Kunming.io you grant us a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license to use, reproduce, distribute, perform, publicly display or prepare derivative works of your creation. The purpose of this license is strictly limited to allow us to provide and promote memberships to your fans. We will never try to steal your creations or use them in an exploitative way. You may not post creations that infringe others’ intellectual property or proprietary rights. Kunming.io may not use creations posted by creators in any way not authorized by the creator.

Kunming.io's role
To summarize: We proactively look at some pages and posts on Kunming.io and review reported pages to identify potential violations of our guidelines.
We proactively look at some pages and posts on Kunming.io to make sure creators follow our Community Guidelines and Benefit Guidelines. We also investigate reports of potential violations. These investigations may take a while to resolve and may include looking at what is supported by funds received through Kunming.io. In most situations we will work with creators to resolve any potential violations and allow the creator to continue using Kunming.io. Terminating accounts is not an action we take lightly and is done in only the most extreme cases. Please let us know if you see potential violations of our Community Guidelines. We are constantly testing out new features with the goal of making Kunming.io better. We may add or remove features, and often test features with a random subset of our community. If we believe a feature is significantly different from these terms, then we explain those differences in the test. With your permission, we may give other websites or services the ability to verify information about your Kunming.io account or perform actions on your behalf. This permission is asked for when you connect your Kunming.io account to these other websites or services. You can learn more in our Privacy Policy.

Your third-party apps
To summarize: You may grant Kunming.io permission to access third-party apps. You may also revoke that permission.
You may grant Kunming.io access to your third-party accounts, such as Google, Facebook, and Twitter, in order for some Kunming.io features to operate. Each time you connect your third-party account, that third-party account will present a page that describes the information that Kunming.io can access. At any time, you can revoke Kunming.io’s access to those accounts using the respective third party’s security settings page. These are the links for each service:
GoogleTerms of ServicePrivacy PolicyRevoke Kunming.io’s Access
FacebookTerms of ServicePrivacy PolicyRevoke Kunming.io’s Access
TwitterTerms of ServicePrivacy PolicyRevoke Kunming.io’s Access

Warranty disclaimer
To summarize: We do our best to make sure Kunming.io works as expected, but stuff happens.
Kunming.io is provided “as is” and without warranty of any kind. Any warranty of merchantability, fitness for a particular purpose, non-infringement, and any other warranty is excluded to the greatest extent permitted by law. The disclaimers of warranty under this clause also apply to our subsidiaries, affiliates and third party service providers.

Limit of liability

To summarize: If you lose money as a result of using Kunming.io, any payment to you is limited to the amount of money we have earned through your use of Kunming.io.
To the extent permitted by law, we are not liable to you for any incidental, consequential or punitive damages arising out of these terms, or your use or attempted use of Kunming.io. To the extent permitted by law, our liability for damages is limited to the amount of money we have earned through your use of Kunming.io. We are specifically not liable for loss associated with unfulfilled benefits and from losses caused by conflicting contractual agreements. For this clause “we” and “our” is defined to include our subsidiaries, affiliates, officers, directors, employees, agents and third party service providers.

Everything else
To summarize: These terms are the final word on Kunming.io’s policies and we will tell you if we change them.
These terms and any referenced policies are the entire agreement between you and us, and supersede all prior agreements. If any provision of these terms is held to be unenforceable, then that provision is modified to the extent necessary to enforce it. If a provision cannot be modified, it is severed from these terms, and all other provisions remain in force. If either party fails to enforce a right provided by these terms, it does not waive the ability to enforce any rights in the future. We may sometimes make changes to these terms and policies. If we make material changes that adversely affect your rights, then we will let you know before the changes come into effect. Continuing to use Kunming.io after a change means you accept the new terms or policies. If you are not in the European Union, then these terms are an agreement with Kunming.io, If you use accessibility tools and have questions or concerns, please contact us at info@kunming.io. Effective immediately for users on Kunming.io from July 1, 2021.